Vicidial ERROR: sounds_list CENTRAL SOUND CONTROL IS NOT ACTIVE

Vicidial ERROR: sounds_list CENTRAL SOUND CONTROL IS NOT ACTIVE

When you have installed fresh Vicidial and started creating campaign when you choose

Park Music-on-hold  and click on moh chooser

its gives you error

this is due to you have not configured below setting in System setting as it should be as below

1- Central Sound Control Active    0 > 1

2- Sound Web Server    127.0.0.1   >  to you Server IP address

3- Now you submit the changes  and check  you will get default file .

4- Now go on System Setting  click on Audio store

Now upload your audio files

 

5- Upload the audio file for the recording

6-Go to the voice mail entry and there will be an option for “Voicemail Greeting” with “audio chooser” at the right side. Click on “audio chooser” and select the .wav file you just uploaded.

link

 

 

 

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