How to configure UCCX Simple Auto Attendant
I am going to configure UCCX and CUCM for simple Auto Attendant using inbuilt script (aa.aef) in Cisco UCCX. I am not making any restriction so I am not using CSS and Partition to make it very simple .
we need to go through following steps .
- Creating UCCX Call Control Group (CTI Ports in CUCM)
- Adding UCCX Script Application
- Adding UCCX Trigger (CTI Route Point in CUCM)
- Make a Test Call to Auto Attendant
Before going above steps UCCX basic configuration should be done as AXL, JTAPI and RMCM integration. As it is the POST UCCX configuration after installation .
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