Category: IP Telephony

How to setup your IT Infrastructure for Work From Home

How to setup your IT Infrastructure for Work From Home in low cost with open source secure industry standard technologies.

Here I am going to talk about talk about small and medium size offices and companies who are not able to invest big amount to upgrade or migrate there IT infrastructure  for there workers to work from home in the COVID pandemic .

There are few things mostly you are using in the office as IT infrastructure as end user. if that IT infrastructure is available at your home then mostly people can work from home easily.

I am taking a small office example scenario with 30 employees which  you require to work from home.

Simple small office network diagram .

Continue reading How to setup your IT Infrastructure for Work From Home

How to enable call forwarding from SIP extension Softphone or Analog Phone

How to enable call forwarding from SIP extension Softphone or Analog Phone if you are using Asterisk PBX or Issabel PBX .

From the Softphone or Analog Phone

Dial *72 with number where you want to forward the call for example I want to forward my all calls on

my mobile no 83199999 then i will dial  *7283199999      make sure you are able to dial outside from your phone . and add prefix which you dial for outside calls.

To Disable Call Forwarding

Dial *73

how to configure sip trunk between cme and issabel

how to configure sip trunk between cme and issabel or how to configure sip trunk between cme and elastix.

Some time we require sip communication between Cisco CME and Asterisk servers to send and receive  calls to and from CME to Asterisk .

First we will configure Issabel side  with following steps. we will go through following steps .

1- Configure Trunk

2- Configure Outbound Routes

3-Inbound  Routes

Continue reading how to configure sip trunk between cme and issabel

How to reset FreePBX admin password

How to reset FreePBX admin password

If you forget the freepbx admin password  and you have  root  ssh access you can reset the admin  password .

1-  Access your login page  and press Ctrl +A

2- Copy the  unique session ID

3- Now on your SSH session type as below adn replace your unique session ID

[root@pbx ~]# fwconsole unlock igg56njsp8bi0h4serfwepsq963
Unlocking:
session unlocked!
[root@pbx ~]#

or

If you are using FreePBX 13 or earlier and the above gives you a ‘command not found’ error message, use the depreciated amportal command

[root@pbx ~]# amportal a u igg56njswewbi0h4odqnupsq963
Fetching FreePBX settings with gen_amp_conf.php..
session unlocked!
[root@pbx ~]#

4- Now refresh the login page and you will be automatically logged in.

5-  Now Go to    Admin -> Administrators and select your user on the right side of the page. At this point you can reset your password.

FreePBX firewall commands

FreePBX firewall commands

fwconsole firewall disable
fwconsole firewall stop
fwconsole firewall start
fwconsole firewall restart
fwconsole firewall trust www.google.com
fwconsole firewall untrust www.google.com
fwconsole firewall untrust 192.168.0.1/24
fwconsole firewall list blacklist
fwconsole firewall list trusted
fwconsole firewall add blacklist example.com 192.168.15.0/24
fwconsole firewall add other 192.168.75.0/24
fwconsole firewall list other
fwconsole firewall del other 192.168.75.0/24

there is a time synchronization problem with your system, please tell your system administrator

there is a time synchronization problem with your system, please tell your system administrator

Vicidial is having issue with time synchronization when agent is login phone is ringing and giving error as above .

In my case server time and agent machine time was showing  correct.

Vicidial works on meetme application on asterisk and  dahdi

1- check meet me installed and working

  • go to your installation source folder mostly  /usr/src/
  • go to asterisk installation folder  cd asterisk-13.38.1/  ” you choose your folder”
  • run “make menuselect”
  • check under application  > Extended > app_meetme  should look like below

Continue reading there is a time synchronization problem with your system, please tell your system administrator