How to change default Vicidial login 6666 to admin other name
After fresh setup of vicidial its gives you default login and password as 6666 and 1234 .
you can change default login 6666 to admin or as you want .
1- Login to your server
2- login to mysql
mysql -u root -ppassw0rd
update vicidial_users set user='admin' where user='6666';
It will change all records related to this user .
its is good to change due to security issue.
How to configure firewall IPTABLES on Vicidial on cloud .
If you are hosting your Vicidial on the cloud then there are big issue with illegal’s SIP registration attacks and illegal’s calls issue.
So its better to block every thing allow your IPs and RTP packets . this need to be done very carefully otherwise you will lock your self.
Here I am giving an example step by step . and I hope someone can come up some good addition to secure more .
Access your server by ssh
iptables -N SIP
iptables -A INPUT -i lo -j ACCEPT
iptables -A INPUT -m state --state ESTABLISHED,RELATED -j ACCEPT
iptables -A INPUT -s X.X.X.X -p tcp --dport 22 -j ACCEPT
iptables -A INPUT -s 188.8.131.52/32 -p tcp --dport 22 -j ACCEPT
iptables -A INPUT -p udp --dport 5060 -j SIP
iptables -A INPUT -p udp --dport 5060 -j DROP
iptables -A INPUT -p udp --dport 5061 -j SIP
iptables -A INPUT -p udp --dport 5061 -j DROP
iptables -A INPUT -p udp --dport 10000:20000 -j ACCEPT
iptables -I INPUT 1 -i ens192 -p tcp --dport 80 -m state --state NEW,ESTABLISHED -j ACCEPT
iptables -I INPUT 2 -i ens192 -p tcp --dport 443 -m state --state NEW,ESTABLISHED -j ACCEPT
iptables -A SIP -s X.X.X.X/32 -j ACCEPT
iptables -P INPUT DROP
iptables -P FORWARD DROP
iptables -P OUTPUT ACCEPT
/sbin/service iptables save
Continue reading How to configure firewall IPTABLES on Vicidial on cloud
How to Configure GOIP GSM Gateway on Vicidial Hosting on Cloud
If you are planning to use GOIP GSM gateway for outbound and inbound campaign and your Vicidial is hosted on the cloud.
you have to take following steps to use GOIP GSM gateway on the cloud.
1- Go to Admin > Carriers > Add A New Carrier
Continue reading How to Configure GOIP GSM Gateway on Vicidial Hosting on Cloud
Sorry there are no leads in the hopper for this campaign.
You have just created campaign and there are no leads in campaign .Now agent is trying to login and getting error Sorry there are no leads in the hopper for this campaign.
Continue reading Sorry there are no leads in the hopper for this campaign
MANUAL DIAL option not showing on Agent Screen on Vicidial.
When Agent login in to campain and he is not getting MANUAL DIAL option on the screen
Continue reading MANUAL DIAL option not showing on Agent Screen on Vicidial
How to setup your IT Infrastructure for Work From Home in low cost with open source secure industry standard technologies.
Here I am going to talk about talk about small and medium size offices and companies who are not able to invest big amount to upgrade or migrate there IT infrastructure for there workers to work from home in the COVID pandemic .
There are few things mostly you are using in the office as IT infrastructure as end user. if that IT infrastructure is available at your home then mostly people can work from home easily.
I am taking a small office example scenario with 30 employees which you require to work from home.
Simple small office network diagram .
Continue reading How to setup your IT Infrastructure for Work From Home
How to enable call forwarding from SIP extension Softphone or Analog Phone if you are using Asterisk PBX or Issabel PBX .
From the Softphone or Analog Phone
Dial *72 with number where you want to forward the call for example I want to forward my all calls on
my mobile no 83199999 then i will dial *7283199999 make sure you are able to dial outside from your phone . and add prefix which you dial for outside calls.
To Disable Call Forwarding
how to configure sip trunk between cme and issabel or how to configure sip trunk between cme and elastix.
Some time we require sip communication between Cisco CME and Asterisk servers to send and receive calls to and from CME to Asterisk .
First we will configure Issabel side with following steps. we will go through following steps .
1- Configure Trunk
2- Configure Outbound Routes
Continue reading how to configure sip trunk between cme and issabel
How to reset FreePBX admin password
If you forget the freepbx admin password and you have root ssh access you can reset the admin password .
1- Access your login page and press Ctrl +A
2- Copy the unique session ID
3- Now on your SSH session type as below adn replace your unique session ID
[root@pbx ~]# fwconsole unlock igg56njsp8bi0h4serfwepsq963
If you are using FreePBX 13 or earlier and the above gives you a ‘command not found’ error message, use the depreciated amportal command
[root@pbx ~]# amportal a u igg56njswewbi0h4odqnupsq963
Fetching FreePBX settings with gen_amp_conf.php..
4- Now refresh the login page and you will be automatically logged in.
5- Now Go to Admin -> Administrators and select your user on the right side of the page. At this point you can reset your password.
FreePBX firewall commands
fwconsole firewall disable
fwconsole firewall stop
fwconsole firewall start
fwconsole firewall restart
fwconsole firewall trust www.google.com
fwconsole firewall untrust www.google.com
fwconsole firewall untrust 192.168.0.1/24
fwconsole firewall list blacklist
fwconsole firewall list trusted
fwconsole firewall add blacklist example.com 192.168.15.0/24
fwconsole firewall add other 192.168.75.0/24
fwconsole firewall list other
fwconsole firewall del other 192.168.75.0/24