How to connect your Cloud Vicidial with your office Issabel PBX

How to connect your Cloud Vicidial with your office  Issabel PBX.

Vicidial is a powerful open-source call center software that is widely used by businesses to manage their call center operations. Issabel, on the other hand, is a popular open-source PBX (Private Branch Exchange) system that allows businesses to manage their phone systems. Connecting your Cloud Vicidial with your office Issabel PBX can provide your business with a seamless communication solution that can help improve your call center operations. In this blog post, we will guide you on how to connect your Cloud Vicidial with your office Issabel PBX.

Connecting your Cloud Vicidial with your office Issabel PBX can provide your business with a seamless communication solution that can help improve your call center operations. By following these simple steps, you can easily set up the connection between your Cloud Vicidial and your office Issabel PBX. This can help your business to streamline its communication processes and enhance customer service.

If  you are planning to run campaign from cloud Vicidial and your PRI or SIP Trunk is connected to your local Issabel PBX . and which is not having a public IP and its behind the NAT and your internet connection is giving you a dynamic IP.

So you can not make IP to IP SIP trunk .

So we can make a SIP trunk in Issabel which will register  with Cloud Vicidial .We are doing this  because of Cloud Vicidial is having Static Public IP and it will not change.So it will be easy to make SIP trunk. We are using registration with authentication.

Continue reading How to connect your Cloud Vicidial with your office Issabel PBX

How to configure Cisco Phone 7975g with Asterisk

How to configure Cisco Phone 7975g with Asterisk

To work with asterisk Cisco Phone 7975g must be upgraded with SCCP to SIP firmware

Follow my old post 

1-  Download SIP Firmware for Cisco Phone 7975g

2- Configure TFTP server and upload SIP firmware

3- Boot Cisco Phone with SIP firmware after upgrade

4- configure SEP_MACaddress.cnf.xml file

5- Reboot the Cisco Phone . Continue reading How to configure Cisco Phone 7975g with Asterisk

How to reset issabel admin password

How to reset issabel admin password

If you forgot the Issabel Admin password and you are not able to login .

You can reset the password using SSH access .

1- Login to Issabel  using root

2- run the below command

/usr/bin/issabel-admin-passwords  --change

it will ask for to change passwords .