vicibox 10 time synchronization problem with your system

vicibox 10 time synchronization problem with your system

If you PHP time and DB time is matching and not syncing with system time

and its showing red line

If DB time is wrong it means that /usr/share/astguiclient/AST_update.pl script does not update DB value. Try to launch it manually and check for output.

If it throws error:

pattern match timed-out at /usr/share/astguiclient/AST_update.pl line 470

 

 

 

 

 

 

 

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Jio SIP Trunk Plan and Tarrif

Jio SIP Trunk is an IP-based voice service that allows you to make and receive calls through an IP PBX on a single channel with a scale from 10 to 5000 simultaneous calls. Jio SIP Trunk allows you to assign a unique number to each station with the ability to send and receive voice calls. It is a cost-effective and flexible alternative to traditional ISDN PRIs. This scalable solution allows you to quickly and easily upgrade or reduce the number of voice channels as needed. It is easy to integrate and manage because it works over IP. Jio SIP Trunk provides a solution for both incoming and outgoing calls, including telemarketing channels and an ISD facility.

For more information visit Jio website https://www.jio.com/business/jio-sip-trunk

 

Loop detected in monitoring script. Issue with Asterisk? Restarting

Loop detected in monitoring script. Issue with Asterisk? Restarting! error are coming again and again on my fresh installed freepbx.

I was getting above message again and again . see on picture below

Loop detected

 

 

 

 

 

 

I was looking on the google I found the solution and I tried

the below command  from the freepbx community

fwconsole ma downloadinstall http://mirror1.freepbx.org/modules/packages/firewall/firewall-13.0.54.3.tgz

Asterisk Restarting

Now firewall service will start and  Loop detected in monitoring script error will be stopped.

 

How to reset issabel admin password

How to reset issabel admin password

If you forgot the Issabel Admin password and you are not able to login .

You can reset the password using SSH access .

1- Login to Issabel  using root

2- run the below command

/usr/bin/issabel-admin-passwords  --change

it will ask for to change passwords .

How to secure Vicidial on Public IP

How to secure Vicidial on Public IP.

Vicidial has given  many security options to secure your server as below

• White List (ViciWhite)– Blocks all access except for IPs specifically defined in a ViciDial IP List
• Black List (ViciBlack)– Block any IP specifically defined in a ViciDial IP List (Defaults to SIP/IAX/RTC)
• Dynamic List (ViciBox Dynamic Portal)– Allows agents to manually authenticate with a portal to gain access to ViciDial
• VoIPBL – Community generated list of known SIP attackers, works the same as a Black List
• GeoBlock – Block IPs based on their assigned geographical location, similar to the Black List

ViciWhite is the best method to secure your Vicidial server.

Step -1  Enable IP Lists under admin  > System Setting

 

 

 

 

 

 

 

 

 

 

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How to create scripts in Vicidial for Inbound or OutBound Campaign

How to create scripts in Vicidial for Inbound or Outbound Campaign

Script  will show the content which we will configure in the script screen on agent screen . when calling to  outbound campaign number or call is coming to inbound campaign .

for example I have created a script for outbound campaign to just just the agent name who is calling and to whom he is calling. its depends upon how much data you have related to the you are calling or receiving call.

Your script will show under script tab   as in below image .

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How to change default Vicidial login 6666 to admin other name

How to change default Vicidial login 6666 to admin other name

After fresh setup of vicidial  its gives you default login and password as 6666 and 1234 .

you can change default login 6666 to admin or as you want .

1- Login to your server

2- login to mysql

3-

mysql -u root -ppassw0rd
use asterisk;
update vicidial_users set user='admin' where user='6666';

It will change all records  related to this user .

its is good to change due to security  issue.